Press Releases

dōTERRA Responds to Adverse Essential Oil Reaction

Apr 28, 2017
doTERRA recommends proper application techniques for all essential oils, and encourages avoiding sunlight or UV rays for up to 12 hours after applying cold pressed oils, including citrus oils

PLEASANT GROVE, UtahApril 28, 2017—doTERRA, the world leader in sourcing, testing, manufacturing, and distributing CPTG® essential oils, issued a statement concerning a purported adverse essential oil reaction in conjunction with tanning bed use.

We were saddened to see the ordeal Elise Nguyen has endured due to a combined use of essential oils, a tanning bed, hot yoga, and perhaps other factors. Since learning of this incident, doTERRA has attempted to reach out to Ms. Nguyen to find out more about her experience.

Safety is a top priority for doTERRA, and we collect a record of all adverse reactions. We take each incident very seriously, and are grateful that our adverse reaction rate is almost negligible at .0072 percent. doTERRA labels its products to help customers avoid any potential issues, no matter how rare, and provides a great deal of education on our website. We also provide extensive trainings at doTERRA events, and through our Wellness Advocates. doTERRA encourages all who have product questions to call our product support number at 1 (800) 411-8151 or via email at service@doTERRA.com.

Some comments on the post discuss the chemistry of doTERRA’s Wild Orange essential oil. Using GCMS and specifically SIM (selective ion monitoring), our scientists can confirm that no furanocoumarins are present in our Wild Orange oil. This analysis is in line with published findings (Essential Oil Safety) for Citrus Sinsensis. As a reminder, we recommend that everyone use properly-diluted application techniques and, as Ms. Nguyen noted, doTERRA cautions users to avoid contact with the sun (or tanning beds) for up to 12 hours after applying cold pressed oils, including citrus oils. We have posted an #askdoTERRA episode featuring Dr. Hill that more thoroughly addresses safe oil usage and other sensitivity-related issues. doTERRA has also posted condensed versions of the episode that address adverse events and safe essential oil usage.

About doTERRA
doTERRA is the world leader in sourcing, testing, manufacturing, and distributing CPTG® essential oils through a global network of more than three million independent direct-sale distributors, known as Wellness Advocates, and wholesale customers. doTERRA, the Latin derivative meaning “Gift of the Earth,” sets the standard for essential oils by providing to its customers the most tested and most trusted oils and having developed the expertise and commitment required to derive these unique oils directly from the best sources in the world. doTERRA Co-Impact Sourcing® provides local growers and distillers fair compensation for their efforts, creating stronger local economies and a healthier, stable supply chain. In addition to a premium line of single-plant extracts and proprietary essential oil blends, the company offers oil-infused personal care and spa products, dietary supplements, and healthy living products for the home.

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